Frequently Asked Questions
Everything you need to know about shopping with Performancebyie.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Performancebyie ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Most of our high-performance products come with a 1-year manufacturer warranty against defects. Please refer to the specific product page for detailed warranty information.