Returns & Exchanges

At Performancebyie, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on items in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and documentation are included to avoid processing delays.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects and approves your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.